Ordering Information & FAQs

We want ordering from Mother’s Cakes to feel as sweet and simple as our desserts. Here’s everything you need to know before you place your order.

How far in advance should I place my order?
For everyday treats, we recommend ordering at least 72 hours in advance.

For custom cakes or dessert bars, please order 10 days in advance, so we can plan and decorate with care.

Do you offer pickup, delivery, or both?
We currently offer local delivery within our service area. Delivery fees are calculated at checkout based on your address.

Can I order a custom cake or dessert bar?
Yes! Custom cakes and dessert bars are our specialty.
Start by filling out our Custom Dessert Order form or contacting us with your theme, flavors, and date. We’ll confirm availability and pricing before you pay.

Do you have gluten-free, vegan, or nut-free options?
We offer select gluten-free and vegan options. However, all items are made in the same kitchen that handles wheat, dairy, eggs, and nuts, so we cannot guarantee a completely allergen-free environment.

How do I pay for my order?
All orders are paid securely online at checkout. For custom orders, we’ll send you an invoice or payment link once your order is approved.

What is your change or cancellation policy?
Changes and cancellations must be made at least 72 hours before your delivery time.   After that window, ingredients and prep are already underway, so orders are non-refundable.